T & C's
Booking fees are non- refundable. Booking fee amount is deducted of the entirety of your appointment cost.
However - prior to 48 hours you can reschedule an appointment up to three times, before needing to resubmit a new booking fee. Rescheduling or cancelling an appointment within 24 hours will incur a loss of 50% of your booking fee. Rescheduling, cancelling or no show to an appointment within 12 hours will result in 100% loss of booking fee. This will result in needing to pay the booking fee again and in some circumstances pre- pay the entirety of your appointment.
If you are needing to cancel or reschedule in the time frames above, it is appreciated if you send a text message to 0403065574. If you could please state your name, appointment time and what you are needing, it would be greatly appreciated.